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Shipping Information



Awaken Piercing will carry out the delivery of the ordered goods through different couriers, who will take care of the transport, taking on every responsibility from the moment of shipping until delivery.


Shipping times and order management are from 3 days to 5 working days: for destinations, such as islands or areas of Italy that are difficult to reach, delivery times may increase up to 7 days.

The products are delivered to the address indicated by the Customer during the purchase procedure, which may be different from that indicated on the invoice.


For packages weighing less than 100g, the order will be sent with Poste Italiane's Posta1 Pro.

For orders below € 29, the shipping cost will be € 4.9 for all of Italy.


For packages weighing more than 100g, the order will be sent with BRT.
For a minimum purchase of € 29.00 shipping will be free for all of Italy except the islands, while for the Italian islands (Sardinia, Sicily), San Marino, and the Vatican it will be free for a minimum purchase of € 65.00.
The details of the shipping costs will be as follows:

0-1 KG€ 5,9€ 15
1-5 KG€ 12
€ 20
5-10 KG€ 18
€ 25
10-30 KG€ 25
€ 30
30-50 KG€ 35
€ 35


For other parts of Europe, the cost of shipping is € 29 for everything. Free shipping for orders over 100€.


The customer will be required to specify in the address: building number, scale, digital code, floor and your name on the mailbox.

The courier will contact the consumer via text message or e-mail to inform him of delivery times. If the first attempt is not successful, the courier will issue a notice regarding his passage in order to set a new delivery date.

In the case that the package cannot be delivered for the reason of the redelivery costs, they will be charged to the recipient and directly deducted from the total amount of your order, at the time of the reimbursement or if the stock of the package was necessary for reasons of storage and redelivery costs will be charged to the recipient.

Important warnings: in any case of non-collection of the goods, the storage costs will be charged (practical instruction costs Euro 9.92 plus Euro 2.50 for each day of storage, excluding VAT).

If the package is delivered late, the customer may not withdraw it and possibly make use of the "return and refund" option.


After shipping, you will receive an email with the tracking number. Search on the site.